Conversion Rate Confidence: When Your Uplift Is Real or Noise
If it doesn't change a decision, don't celebrate it. Most "14% lift!" Slack screenshots I see are noise dressed up as a result — a peek at day three of a two-week test, on a…
Practical web analytics and marketing insights
If it doesn't change a decision, don't celebrate it. Most "14% lift!" Slack screenshots I see are noise dressed up as a result — a peek at day three of a two-week test, on a…
Every analytics implementation starts clean. Then a year goes by, three product squads ship features in parallel, two consultants come and go, and one morning you open your event list to find signup_complete, SignupCompleted, user-signed-up,…
I've helped six teams switch from Google Analytics 4 to privacy-friendly analytics in the last eighteen months. Three of them love it. Two went back. One ended up running both. The marketing pitch for tools…
Most dashboards fail for the same reason: they try to be one chart for everyone. The CEO opens it, the marketing lead opens it, the analyst trying to debug a broken funnel opens it —…
Pretty colors don't equal insight. I've sat in too many meetings where someone pulls up a website heatmap, points at a glowing red blob, and announces "look — people love this section." Then we make…
The first time a client asked me to "just watch some recordings," I burned half a Tuesday clicking through 40 minutes of mouse wiggles, three rage-clicks on a non-button, and one guy who opened a…